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Contacts

Norfolk Busted Mugshots is a private reference site, not a government office. We cannot verify someone’s custody, authorize a release, post a bond, or retrieve an official booking record. Direct those matters to the public office that holds the relevant record.

Official Norfolk Contacts

Use the office that maintains the record or handles the particular stage of a case. Norfolk is an independent city, so these are City of Norfolk and Virginia channels. The Norfolk Sheriff’s Office and Norfolk City Jail are at 811 E. City Hall Avenue, Norfolk, VA 23510. The main number is (757) 664-4700 and the Records Management OIC is (757) 664-4777. The Sheriff does not publish records-office or FOIA-counter hours in the reviewed material, so use the current NSO FOIA form or call before planning an in-person visit.

  • For present Norfolk City Jail custody or jail administration, use the Norfolk Sheriff’s Office contact channel. A police arrest is not itself confirmation of jail custody.
  • For a jail booking, release-related record, or adult booking-photo request, use the NSO FOIA form. Its listed officers are Jamie Bastas and Col. Mike O’Toole, and the form lists (757) 664-4700.
  • For general police or public-information questions, contact the Norfolk Police Department at 100 Brooke Avenue, Norfolk, VA 23510, (757) 664-3277. It is not the correct source to confirm jail custody.
  • For eligible police-record routing, NPD Central Records is at the Police Operations Center, 3661 E. Virginia Beach Boulevard, Norfolk, VA 23510, (757) 664-7012.
  • For NPD public-safety records, use the City of Norfolk FOIA portal and select Public Safety. The City FOIA Team also lists foia@norfolk.gov and FOIA Request, Norfolk City Hall, 810 Union Street, Suite 409, Norfolk, VA 23510.
  • For hearings and court process, Norfolk General District Court lists 150 Saint Paul’s Boulevard, Room 3202, Norfolk, VA 23510-2747, with criminal numbers (757) 664-4915 and (757) 664-4916. It is not a jail lookup.
  • For a person in state custody, use the Virginia Department of Corrections Inmate and Supervisee Locator. Federal and immigration custody require their separate BOP or ICE locator channels.